Privacy Policy for Conjoin

Effective date: June 1, 2026

Conjoin (“we”, “our”, “us”) provides a platform that helps users connect for service and donation-related requests. This Privacy Policy explains how we collect, use, and protect information when you use the Conjoin mobile app.

Information We Collect

1. Phone number
   We collect your phone number to authenticate your account and enable login using OTP verification.
2. Location information
   We collect your location when you choose to share it so we can show relevant nearby requests, map features, and location-based matching.
3. Profile information
   We may collect information you provide in your profile, such as your name, address, service preferences, and related details.
4. Images and uploaded content
   If you upload images through the app, we collect and process those images to provide app functionality.
5. Device and technical information
   We may collect device information, app version, log data, and notification tokens to support security, troubleshooting, and app performance.
6. Notifications
   If you allow notifications, we may use Firebase Cloud Messaging to send app alerts and updates.

How We Use Information

We use your information to:

• create and manage your account
• verify login using OTP
• provide location-based features
• show relevant requests and responses
• enable profile and request management
• send notifications
• improve app functionality, reliability, and security

Sharing of Information

We may share information:

• with service providers that help operate the app
• when required by law
• to protect our users, platform, or legal rights

We do not sell your personal information.

Data Storage and Security

We take reasonable steps to protect your information. However, no method of transmission or storage is completely secure.

Data Retention and Deletion

We retain personal data only for the periods described below, unless a longer retention period is required by law or is necessary for fraud prevention, security, dispute resolution, or enforcement of our agreements.

• account, profile, request, and uploaded content data is retained until your account is deleted
• after a verified account deletion request, account data is deleted or anonymized from our active systems within 30 days
• deleted account data may remain in secure backups for up to 90 additional days before it is automatically deleted or overwritten
• device, log, and technical records are retained for up to 12 months for security, debugging, and service reliability
• if we must retain limited data for legal, fraud-prevention, abuse-prevention, or security reasons, we keep it only for the period required for that purpose

You can request deletion of your account and personal data by emailing us at tsnagra09@gmail.com from your registered contact details or by contacting us through the support details listed below. We may ask you to verify your identity before processing the request.

Your Choices

You can:

• stop sharing location by changing device permissions
• disable notifications in device settings
• contact us to request account-related assistance or deletion of your account and personal data

Third-Party Services

Conjoin may use third-party services such as:

• Google Maps
• Firebase Cloud Messaging
• backend APIs operated by us

These services may process data according to their own privacy policies.

Children’s Privacy

Conjoin is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at this URL with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: tsnagra09@gmail.com
Company/Publisher: Tellytune Entertainment Private limited.
Website: https://tellytune.com/